Privacy Policy
Shipping & Delivery – ZYNCL
At ZYNCL, we are committed to providing fast, reliable, and efficient shipping for all our customers. Below you will find detailed information about our shipping policies, estimated delivery times, and other important details regarding your order. If you have any additional questions, feel free to contact us at sentrycsc@gmail.com or WhatsApp +1 812-601-8143.
1. Order Processing Time
- All orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
- If there are any delays due to high order volumes or unforeseen circumstances, we will notify you via email.
2. Shipping Destinations
- We offer worldwide shipping to most countries.
- Some locations may be restricted due to shipping regulations. If we are unable to deliver to your country, we will notify you immediately and issue a full refund.
3. Shipping Methods & Estimated Delivery Times
Shipping times vary depending on the destination and shipping method chosen at checkout. Below are estimated delivery times:
Shipping Option | Estimated Delivery Time | Tracking Availability |
---|---|---|
Standard Shipping | 7-20 business days | Yes |
Express Shipping | 5-10 business days | Yes |
Priority Shipping | 3-7 business days | Yes |
- Please note that these are estimated delivery times and may be affected by customs clearance, weather conditions, or carrier delays.
- We are not responsible for delays caused by customs processes in the destination country.
4. Shipping Costs
- Shipping costs are calculated at checkout based on the destination and selected shipping method.
- For orders above a certain amount, we may offer free shipping promotions. Please check our website for updates on current offers.
5. Tracking Your Order
- Once your order has been shipped, you will receive an email with a tracking number and a link to track your package.
- If you do not receive a tracking update within 3-5 business days, please contact us for assistance.
6. Customs, Duties & Taxes
- International orders may be subject to customs duties, taxes, and import fees charged by the destination country.
- These charges are not included in our prices and must be paid by the recipient upon delivery.
- Customs policies vary by country, so we recommend checking with your local authorities for more information before placing an order.
7. Lost or Stolen Packages
- If your package is lost or marked as delivered but not received, please contact us immediately.
- We will work with the shipping carrier to locate your package, but we are not responsible for stolen packages after delivery.
- To prevent theft, we recommend using a secure delivery address or requesting signature confirmation where available.
8. Returns Due to Incorrect Address
- If an order is returned to us due to an incorrect or incomplete address, we can reship the package at the customer’s expense.
- To avoid delays, please double-check your shipping address before completing your purchase.
9. Can I Change My Shipping Address After Placing an Order?
- If you need to change your shipping address, please contact us within 24 hours after placing the order.
- Once an order has been shipped, we cannot modify the shipping details.
10. Contact Us
If you have any questions or concerns regarding your shipment, feel free to reach out to our support team:
📧 Email:Zynclss@gmail.com
📲 WhatsApp: +852 6287 2571
We appreciate your trust in ZYNCL and look forward to serving you! 🚀